They said we got free wifi but not once did it work for any of us on the trip. Thank goodness we were there and no valuables were out because it could have been gone. She did not knock on the door and that proves that people go into your room when they think you are not there. She said she was checking to see if our room was clean. I jumped up and ran into the hallway to see who came into our room and it was Ginger. One day we were taking a nap and our door opened up! It was Ginger from the cleaning staff! She did not knock and when I asked who was there because I was afraid of who was coming into the room, she ran out!. The cleaning staff were the nicest people on the staff, especially Terri. The carpet was dirty and everything was old! My cousin's room had a bad smell and the staff refused to get a manager for her to speak to. Walked into our room and it looked nothing like the picture. We checked in with Carrie at the front desk and she had an attitude from the moment we stepped up to the counter. Other hotels we walked into, you could barely tell that people were smoking in there. Its like the ventilation was not working. Boy, were we wrong! The hotel was filled with smoke from the moment we walked into the hotel. We thought staying at Bally's was a good idea because it was prime location.
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